A process of verifying that a solution works for the user is called User acceptance testing. During UAT, actual software users test the software to make sure it can handle required tasks in real-world scenarios, according to specifications. UAT is one of the final and critical software project procedures that must occur before newly developed software is rolled out to the market.
The goal of User acceptance testing is to assess if the system can support day-to-day business and ensure the system is sufficient and correct for business usage.
After performing loads of system, integration and regression testing one would wonder about the necessity of this testing. Actually speaking, this is the most important phase of the project as this is the time at which the users who are actually going to use the system would validate the system for its fit to purpose.
UAT is a test phase that largely depends on the perspective of the end users and the domain knowledge of a department that represents the end users.
As a matter of fact, it would really be helpful to the business teams, if they were involved in the project quite early, so that they can provide their views and contributions that would help in the effective usage of the system in the real world.
If the Applications would be used by customers across the globe. In scenarios like this, crowd testing would be the best viable option.
Crowd testing is a methodology where people from all over the world can participate and validate the usage of the product and give suggestions and recommendations.
Crowd testing platforms are built and are being used by many organizations now. A website or a product which needs to be crowd tested is hosted in the platform and the customers can nominate themselves to do the validation. The feedbacks provided are then analyzed and prioritized.
Crowd Testing methodology is proving to be more effective as the pulse of the customer across the globe can be easily understood.